Make sure that they have valid driver’s licenses and that they are covered by valid insurance. You may also want to enquire to see if the drivers have undergone a background check with the employer (although that’s a little extreme and a little paranoid if you ask me). You should also find out what the policy is for protecting your belongings and how you would make a claim if something was to go wrong.
As I’ve mentioned on this site a number of times, moving yourself is very stressful and expensive. I would always recommend moving yourself, but if you’re not in the position to move yourself, you might want to follow some of this advice about find a moving company so that you can feel safe about your decision.
Some web sites around say that you shouldn’t trust the internet as a resource for moving house, for example movingscam.com says:
“The first thing that you should do is put down your keyboard and step away from your computer. While there are some reputable moving companies that have web sites, nearly all of the victims that contact us found their moving company on the Internet.”
I would say to this that the Internet is still a great resource, even if you use it like a phone book. The Internet can help you find moving companies in your area that may not even be listed in the phone book. When contacting them over the Internet, exercise the same caution that you would when asking questions over the phone. Getting an online moving quote can save you time and energy… and most importantly … money!... you’ll quickly realise the difference between different companies when you get a moving on quote from a few different websites.
- Find a business that has been around for at least 10 to 15 years
- Do not hire a moving broker (they’ll usually just employ a company they have a relationship with and take a cut).
A good company will want to come to your house and do an in home estimate. If they don’t want to come to your house you should ditch them, tell them they’re a bunch of donkeys and then contact the next company. It’s also a good idea to visit the company office so you can find out that they are indeed a company and not some guy with a big idea and big truck.
Every moving company is required by law to provide you with a "Your Rights and Responsibilities When You Move" booklet. If they don't provide you with this, then again, tell them they’re a bunch of donkeys and contact the next company. Any reputable business will promptly provide you with this book. Finally, never sign blank paper work. Read all documents carefully before signing them.